Smitty Gets Well Deserved Award

I've been fortunate to have had the opportunity to rub elbows with Jeff "Smitty" Smith, he of Smitty's Notes fame, on several occasions and I can tell you that he's one of the nicest, most generous people you'll ever meet.  Yesterday he received the Duke Energy Citizenship and Service Award at the Winston-Salem Chamber of Commerce's annual meeting, and I can't think of anyone more deserving. 

Congrats to Smitty and if you aren't already I highly recommend you become one of his regular readers. 

Reasons to Be Kind of Angry and Scared

Today's reading brought several stories that have me shaking my head:

From Bloomberg Business Week comes the revelation that in 2008 then Treasury Secretary Henry Paulson gave hedge fund managers advance warning of the rescue of Fannie:

William Black, associate professor of economics and law at the University of Missouri-Kansas City, can't understand why Paulson felt impelled to share the Treasury Department's plan with the fund managers.

“You just never ever do that as a government regulator — transmit nonpublic market information to market participants,” says Black, who's a former general counsel at the Federal Home Loan Bank of San Francisco. “There were no legitimate reasons for those disclosures.”

Janet Tavakoli, founder of Chicago-based financial consulting firm Tavakoli Structured Finance Inc., says the meeting fits a pattern.

“What is this but crony capitalism?” she asks. “Most people have had their fill of it.”

Then there's this story about mortgage servicers getting away with the "perfect crime":

Here’s New Orleans Bankruptcy Judge Elizabeth Magner discussing problems at Lender Processing Services, the company that handles 80 percent of foreclosures on behalf of large banks (emphasis added):

In Jones v. Wells Fargo, this Court discovered that a highly automated software package owned by LPS and identified as MSP administered loans for servicers and note holders but was programed to apply payments contrary to the terms of the notes and mortgages.

The bad behavior is so rampant that banks think nothing of a contractorprogramming fraud into the software. This is shocking behavior and has led to untold numbers of foreclosures, as well as the theft of huge sums of money from mortgage-backed securities investors.

Here’s how the fraud works: Mortgage loan notes are very clear on the schedule of how payments are to be applied. First, the money goes to interest, then principal, then all other fees. That means that investors get paid first and servicers, who collect late fees for themselves, get paid either when they collect the late fee from the debtor or from the liquidation of the foreclosure. And fees are supposed to be capitalized into the overall mortgage amount. If you are late one month, it isn’t supposed to push you into being late on all subsequent months.

The software, however, prioritizes servicer fees above the contractually required interest and principal to investors. This isn’t a one-off; it’s programmed. It’s the very definition of a conspiracy! Who knows how many people paid late and then were pushed into a spiral of fees that led into a foreclosure? It’s the perfect crime, and many of the victims had paid every single mortgage payment.

(h/t to Fec for pointers to those two stories

While those stories are infuriating the next one is downright scary.  Let me say up front that I realize the source for this one is the ACLU blog, but please disregard your personal feelings about the organization and pay attention to the story:

The Senate is going to vote on whether Congress will give this president—and every future president — the power to order the military to pick up and imprison without charge or trial civilians anywhere in the world. Even Rep. Ron Paul (R-Texas) raised his concerns about the NDAA detention provisions during last night’s Republican debate. The power is so broad that even U.S. citizens could be swept up by the military and the military could be used far from any battlefield, even within the United States itself…

In support of this harmful bill, Sen. Lindsey Graham (R-S.C.) explained that the bill will “basically say in law for the first time that the homeland is part of the battlefield” and people can be imprisoned without charge or trial “American citizen or not.” Another supporter, Sen. Kelly Ayotte (R-N.H.) also declared that the bill is needed because “America is part of the battlefield.”

The solution is the Udall Amendment; a way for the Senate to say no to indefinite detention without charge or trial anywhere in the world where any president decides to use the military. Instead of simply going along with a bill that was drafted in secret and is being jammed through the Senate, the Udall Amendment deletes the provisions and sets up an orderly review of detention power. It tries to take the politics out and put American values back in.

UPDATE: Don’t be confused by anyone claiming that the indefinite detention legislation does not apply to American citizens. It does. There is an exemption for American citizens from the mandatory detention requirement (section 1032 of the bill), but no exemption for American citizens from the authorization to use the military to indefinitely detain people without charge or trial (section 1031 of the bill). So, the result is that, under the bill, the military has the power to indefinitely imprison American citizens, but it does not have to use its power unless ordered to do so.

But you don’t have to believe us. Instead, read what one of the bill’s sponsors,Sen. Lindsey Graham said about it on the Senate floor: “1031, the statement of authority to detain, does apply to American citizens and it designates the world as the battlefield, including the homeland.”

There you have it — indefinite military detention of American citizens without charge or trial. And the Senate is likely to vote on it Monday or Tuesday.

If what the piece asserts can happen even comes close to actually happening then I honestly think it's the one action Congress could take that might cause the NRA and ACLU to get in bed together.  Okay that's just plain creepy, but we do live in strange times my friends.

Virtual Education

My Mom sent me a link to an interesting article in the Washington Post about a company that is partnering with local school systems to set up online learning for kids who don't want the bricks and mortar experience.  There's a lot of info to digest there (graduation rates, varying experiences around the country, etc.) but to me what's of particular note is that while the classes are part of one county or municipality's offerings students from anywhere in the state can be enrolled.  The company appears to target systems from impoverished areas because they get more state money per pupil than if they partnered with more affluent systems.  From the article:

The Virginia venture was a partnership between the traditional schools of Carroll County — a rural county bordering North Carolina — and K12. Children who enrolled in the Virtual Virginia Academy were counted as Carroll County students no matter where they lived.

That was no accident.

State aid varies by school district and follows a formula based on poverty, among other factors. Affluent Fairfax County receives $2,716 per pupil from Richmond, whereas relatively poor Carroll County receives $5,421, according to the state Education Department.

This year, 66 Fairfax students are enrolled in the virtual school. Richmond is paying the virtual school twice as much for those students as it would if they attended neighborhood schools in their own county.

“Clearly, it’s not a logical or equitable system,” said state Sen. George L. Barker (D-Fairfax). “It’s a horrible deal for taxpayers.”

I'm a big believer in modernizing our education system to take advantage of what technology has to offer, and I think anything we can do to shake things up and get people serious about education reform is a good thing, but I think we need to think long and hard about the appropriate role of businesses in delivering that reform.  As a teacher once pointed out to me a business can "fire" a difficult client, but schools don't have that luxury except in the most extreme circumstances.  Education, much like health care, isn't a normal industry.  The consequences of failure are much more dire than they are in the real estate, retail, restaurant, etc. industries and so we have to be very careful to manage the role of private enterprise in delivering those services. I think we've all seen how imperfect our current system is and I think we can all agree there's vast room for improvement, but there's no guarantee that companies like K12 will succeed where public schools have failed and we would be doing ourselves a disservice if we didn't monitor them closely.

Oh, and for what it's worth, I think the single most effective thing we can do to reform our educational system is to fix the broken homes that are feeding broken kids into the schools.  If a child doesn't have someone at home holding them accountable and stressing the value of education then the odds are pretty good that the kid will have negligible success at school.  There just isn't an app for that.

$7.7 Trillion

If you've wondered exactly how big the bank bailout was during the height of the financial crisis you can now get a much better idea of the scale thanks to details being reported by Bloomberg as a result of its FOIA request. In a word: stunning.

The size of the bailout came to light after Bloomberg LP, the parent of Bloomberg News, won a court case against the Fed and a group of the biggest U.S. banks called Clearing House Association LLC to force lending details into the open.

The Fed, headed by Chairman Ben S. Bernanke, argued that revealing borrower details would create a stigma — investors and counterparties would shun firms that used the central bank as lender of last resort — and that needy institutions would be reluctant to borrow in the next crisis. Clearing House Association fought Bloomberg’s lawsuit up to the U.S. Supreme Court, which declined to hear the banks’ appeal in March 2011.

$7.77 Trillion

The amount of money the central bank parceled out was surprising even to Gary H. Stern, president of the Federal Reserve Bank of Minneapolis from 1985 to 2009, who says he “wasn’t aware of the magnitude.” It dwarfed the Treasury Department’s better-known $700 billion Troubled Asset Relief Program, or TARP. Add up guarantees and lending limits, and the Fed had committed $7.77 trillion as of March 2009 to rescuing the financial system, more than half the value of everything produced in the U.S. that year.

“TARP at least had some strings attached,” says Brad Miller, a North Carolina Democrat on the House Financial Services Committee, referring to the program’s executive-pay ceiling. “With the Fed programs, there was nothing.”

And then there's this:

The Fed didn’t tell anyone which banks were in trouble so deep they required a combined $1.2 trillion on Dec. 5, 2008, their single neediest day. Bankers didn’t mention that they took tens of billions of dollars in emergency loans at the same time they were assuring investors their firms were healthy. And no one calculated until now that banks reaped an estimated $13 billion of income by taking advantage of the Fed’s below-market rates, Bloomberg Markets magazine reports in its January issue…

…the Fed and its secret financing helped America’s biggest financial firms get bigger and go on to pay employees as much as they did at the height of the housing bubble.

Total assets held by the six biggest U.S. banks increased 39 percent to $9.5 trillion on Sept. 30, 2011, from $6.8 trillion on the same day in 2006, according to Fed data…

Employees at the six biggest banks made twice the average for all U.S. workers in 2010, based on Bureau of Labor Statistics hourly compensation cost data. The banks spent $146.3 billion on compensation in 2010, or an average of $126,342 per worker, according to data compiled by Bloomberg. That’s up almost 20 percent from five years earlier compared with less than 15 percent for the average worker. Average pay at the banks in 2010 was about the same as in 2007, before the bailouts.

There's plenty more to be learned in the article. You really should take the time to read it.

In Praise of Women With Some Mileage

I found this piece by Andy Rooney via a co-worker's sharing of it on Facebook.  In it he explains why women over 40 are the shizz:

As I grow in age, I value women who are over forty most of all. Here are just a few reasons why: A woman over forty will never wake you in the middle of the night to ask, “What are you thinking?” She doesn’t care what you think…

A woman over forty looks good wearing bright red lipstick. This is not true of younger women. Once you get past a wrinkle or two, a woman over forty is far sexier than her younger counterpart…

Yes, we praise women over forty for a multitude of reasons. Unfortunately, it’s not reciprocal. For every stunning, smart, well-coiffed hot woman of forty-plus, there is a bald, paunchy relic in yellow pants making a fool of himself with some twenty-two-year-old waitress.

Ladies, I apologize.

For all those men who say, “Why buy the cow when you can get the milk for free,” here’s an update for you. Now 80 percent of women are against marriage, why? Because women realize it’s not worth buying an entire pig, just to get a little sausage.

Agreed.

Why Design is Hard

Okay, this has been bugging me forever. I've been trying to figure out why entering a calendar event on my smartphone or Google calendar or Outlook feels so…annoying?..

Now back to calendars. When I think of months, I reflexively picture a circle, with January 1st at the top and June at the bottom. That uses the spatial processing part of my brain. When I think of a day within a month, I picture a wall calendar grid with four horizontal weeks. That's a different spatial model. When I think of the time of day, I think of a round clock with two complete cycles for AM and PM. My smartphone unhelpfully adds another spatial model by making me enter times in a sort of slot machine interface with rolling windows, which causes me to imagine a tire shape, with the tire heading toward me. Meanwhile, the other options I need to click are spread around the screen and require a mental scavenger hunt, which is another spatial task. 

Add to this spatial overload that my calendar likes to present itself sometimes in a month format, and other times by week. Worse yet, on some of my calendar interfaces the months scroll in a left-right orientation, and on other interfaces the months scroll up-down.

When I read Scott Adams' post about his frustration with the Google and Outlook calendar interfaces and got to the excerpt I've shared above, what struck me was that his arguments helped explain perfectly why designing anything is so hard.  I don't think I could picture the items that Adams describes any differently than he does – to me a month is a block, not a circle and every reference to time (minute, hour, day) looks like a line, i.e. a timeline.  Now take the two of us and multiply by the millions of people who use those calendars and you can understand why it would be near impossible to design something that is comfortable for everyone to use.

Having spent years in direct marketing, print publishing, online publishing and nonprofit management I've had to spend a lot of time thinking about design and usability.  I'm no designer (God help you if you need me to design anything), but I have to utilize design almost every day to do my job. My number one rule of thumb is this – just because I like it doesn't mean that the majority of the intended audience will.  The important part there is "the majority of the intended audience" because even Steve Jobs couldn't design something that everyone would like, but he was able to design products that literally enchanted a huge percentage of the human population. To me the ultimate goal with design is to make it as attractive and usable for the most people as humanly possible and that, my friends, is incredibly difficult and why I have no problem tapping the experts out there to do it for me.