More Job News in the Triad

Two more pieces of not very happy news: the Greensboro News & Record is instituting wage freezes and mandating all full and part time employees take five days of unpaid leave this year, and Lincoln Financial, which has offices in Greensboro, is cutting 540 jobs overall but hasn't said how many in Greensboro.

Sprint is cutting 8,000 jobs, Home Depot is cutting 7,000 and Caterpillar is lopping off 20,000.  No telling how many of those jobs will affect the Triad, but the Caterpillar announcement could be significant since the company has operations in Clayton and Sanford.  Home Depot says their job cuts will be in support functions, not customer facing positions in stores so there may not be much effect of the cuts seen here.  Sprint?  Who knows.

Related: Forbes.com has a layoff tracker for the 500 largest publicly traded companies in the US.  Current number as I type this is 330,815.

Wanna Buy a Gas Station in Lewisville?

There's a gas station – conveniene store – car wash for sale in Lewisville.  Asking price is $675,000.  With the credit market in the state it is I don't know if there are many people out there that are able, or willing, to pull the trigger on that kind of purchase.  Hopefully that doesn't mean we'll be down another small business in Lewisville in a few months.

A Tale of Two High School Sports Stories

The other day I was watching Mike and Mike in the Morning on ESPN 2 (link is to audio of show) and they were talking about the girls high school basketball game that featured one team beating the other 100-0.  They were rightly outraged, not by the score but by the fact that the winning team ran a full court press well into the second half and one of the assistant coaches was openly cheering them on to the 100 point mark.  Some folks emailed in to defend the winning team, but the two Mikes rightly pointed out that there are right and honorable ways to play a game and what the winning team did was not that. It's not that you ask your better players to play poorly, you simply ask them to play differently.  Instead of pressing, work on your zone defense.  Instead of pushing fast breaks, work on your offensive sets and try to only score on the inside.  Whatever, there are ways to play hard and not embarass your opponent.

The flip side of the story are the kids that play the game knowing that they are outmatched but giving it their all anyway.  The losing team in that girl's game is one example, but the Greensboro News & Record recently carried a story that offers an even better example.  The swim team on Greensboro's Smith High School has seven swimmers.  That's right, seven.  The day that the reporter went to see them swim they competed against perennial power Grimsley who had 100 swimmers.  Some of the Smith swimmers didn't know how to swim at the beginning of the season, but they continued to work and improve and one swimmer interviewed in the article saw his 50-meter freestyle time drop from 47 seconds to 32 seconds in one month.  

Two stories that highlight the good and bad of sports.

Normal Abnormal Times

Fec quotes Krugman Jim Collins who essentially said that the second half of the 20th century was abnormally stable thanks to having two superpowers keeping the world in constant, tense balance.  That means that our current state of global economic instability is more normal than the relatively stable late 20th century. However it's what Fec wrote himself that I really enjoyed:

In my case, it’s normal that what few businesses remain choose to outsource their IT functions. For that, I blame Microsoft. OTOH, my best client, who chose to embrace MS, is in their back yards eating their lunch. This leads me back to my original thought: leaving IT problems to someone else is an act of immaturity and evidences itself in other aspects of a business.

It’s normal that manufacturing has gone overseas. For that, I blame our various governments. The founders of Home Depot said some time ago that creating such a business under current regulations would be impossible.

It’s normal that I spend nearly all my income paying for one kind of insurance or another. For that, I blame lawyers and runaway juries.

It’s normal that the banks have done what banks do and are having to pay for it. Scratch that – we have to pay for it.

Finally, it’s quite normal that we’ve elected another charismatic pol and have unrealistic expectations. So long as the above mentioned offenders have lobbyists, one man, no matter how great, can make not a whit of difference.

Anyone else noticed that lobbyists have become the most reviled people in America with the exception of politicians?  Have you also noticed that many lobbyists and politicians start out as lawyers?  Coincidence?

Costco + Clif Bar Recall + Blog = Interview with MSNBC

Not long after I blogged about my love for Costco and the fact that it had been only deepened by a robo-call I'd received from them informing me of the Clif Bar recall, I received an email from an MSNBC reporter named JoNel Aleccia asking me if I'd be available for a phone interview.  The results of the interview can be found in her article Dial-a-recall? Stores use cards to warn buyers.  She was quite nice and she got the parts of our conversation that she used right, except she has my age at 45 and I'm only a young 42.  That's okay, because I look 55.

One thing she mentions is that I received a call about Zone Perfect Bars, which I didn't mention in my first post.  That's because Costco followed up with a second call to inform us about the Zone Bar recall and I emailed that tidbit to the reporter last night.  Of course I'm most appreciative of the call.

One thing I'll point out is that I think I gave Ms. Aleccia a term she used in the story.  She mentions "relationship marketing" and I think she might have gleaned that from our conversation.  She'd asked me if I was troubled at all about retailers collecting data about their customers and using it to track their purchases.  I said I wasn't and that a big reason was I'd spent a good chunk of my career in direct marketing and had even founded and run a newsletter called "Relationship Marketing" that explored how companies use customer data to improve customer retention and profitability.  I also told her I was surprised that more companies don't do this considering how long loyalty programs and customer databases have been around.

Of course I'm going to use this as a case study when I talk to clients about the influence of blogs.  I asked Ms. Aleccia how she came across my blog and she said she'd done a search on a term like "loyalty card recall" and my post popped right up.  She also said that she finds bloggers to be good sources for human anecdotes because they write about their lives in such detail.  Knowing that blogs are grist for the media mill I'd advise company's to pay close attention to them.

Mulhern’s New Digs and Gig

Mike Mulhern, the Winston-Salem Journal's ex-NASCAR reporter, has his new website up and running.  He tells me that this is phase one and that phase two of his site promises more features.  As it is right now he has a Breaking Now/Hot Scoop section, The Pit Bull's Daily Briefing and Mike's Take: NASCAR In Depth.  He's also posting video via YouTube, which is a great idea.  Looks like he's off to a flying running start.

Go get 'em Mike.

From XBox to Atari

Remember when George W. Bush's staff moved into the White House in 2001 and found that the Clinton staffers had acted like a bunch of boobs and done things like remove all the "w"s from the computer keyboards and glued desk drawers shut?  Bush staffers didn't do anything like that, at least not that I've heard of, but Obama's staff is discovering that being on the government payroll doesn't guarantee that you'll get to work with cutting edge or even adequate technology.  From a Washington Post story:

One member of the White House new-media team came to work on Tuesday, right after the swearing-in ceremony, only to discover that it was impossible to know which programs could be updated, or even which computers could be used for which purposes. The team members, accustomed to working on Macintoshes, found computers outfitted with six-year-old versions of Microsoft software. Laptops were scarce, assigned to only a few people in the West Wing. The team was left struggling to put closed captions on online videos…

"It is kind of like going from an Xbox to an Atari," Obama spokesman Bill Burton said of his new digs.

Honestly I'm surprised they inherited Atari and not Pong.

WSFCS Spring Break Schedule and Snow Day Make Up Policy

The Winston-Salem Forsyth County Schools made it official today by announcing that the day of school our kids missed due to the 1/2 inch of snow on Tuesday will be made up on March 30, the first day of spring break.  It's no surprise that they are scheduling the make up day for March 30 because they literally printed it in the handbook they distributed at the beginning of the school year, but that doesn't mean the policy is smart.  Here's why I think the policy is dumb:

  • The first two make up days are March 30 and 31 the Monday and Tuesday of spring break, and realistically smack dab in the middle of the break since most people who use it as vacation would start on the previous Friday or Saturday. 
  • The final two scheduled make up days are June 11 and 12, the first two days of summer break which are a Thursday and Friday.  Why not make the first two make up days the summer days since most people won't have vacations scheduled to begin on a Thursday or Friday, while many people will have vacations scheduled for spring break?    
Why not default to the summer break as the first make up days?  For those families with both parents working it's one less day of summer that they have to worry about day care. Sure you could argue that they'd have to pay for day care on March 30, but I think many more people will have scheduled vacation on spring break precisely because they had to find someone to watch the kids that entire week anyway.  Why not take vacation and have some fun with it?

Finally, the school administrators know that people will schedule vacation for spring break even though the make up schedule is communicated at the beginning of the year and every year when people complain I'm sure they say, "We told you so!"  Why put yourself in that position unnecessarily?  Like I said, I think it's a dumb policy for everyone concerned.