Category Archives: Media

Just Being a Professor Doesn’t Make You Smart

There’s a quote from a professor in an article in the Arizona Republic titled "iPod Era of Personal Media Choices May Be Turning Us Into an iSolation Nation that I think highlights the dangers of listening to an academic make pronouncements about the cultural impact of, well, anything related to the real world.  Here it is:

"What concerns me is that we are developing an information
segregation," said Jeffrey McCall, a communications professor and media
watcher at DePauw University in Indiana "People are ending up exposing
themselves only to the ideas, issues and entertainment that suits them.
And I don’t think that’s healthy in the long run."

What universe is this guy from?  People have always segregated themselves and they have always segregated their information, no matter the medium.

To give you just one example take the newspaper scene in Washington, DC.  For years there have been two papers, The Washington Post and The Washington Times.  Ask any native of DC and they’ll tell you that the average Post reader is likely to be liberal and perhaps a little elitist.  On the other hand they’ll tell you that the average Times reader is either a staunch conservative, black or both.

Look at TV news. We haven’t always had the "conservative" media like Fox, but we have had choices.  Back in the day you could often be classified by the broadcast news you watched.  Were you a Cronkite guy or a Brinkley gal?

All we have with the new media is a lot more variety, more complexity and perhaps more defined segments to choose from.  So what if you TiVo your TV programming now?  That just means that instead of going to the fridge during a commercial you fast forward through it.  So what if you listen to your iPod instead of the radio?  That just means you find your music through avenues other than the 50 or 60 songs being rotated ad nauseum on the radio.

Sounds to me that Mr. McCall is a member of the camp who feels that we need to be nannied to death.  We can’t possibly enlighten ourselves, we must rely on someone else to do it for us.  But that ignores the other great human trait we all share and that is curiosity.

As I said people have always segregated themselves but we’ve also always been a curious lot.  Anyone who argues that just because we can choose what we want to hear or read and thus will never find "new" music or ideas has obviously never been stuck in their car listening to the same mix CD for a few hours on end.  We’re human, we get bored and we’re constantly on the hunt for something new. 

The almost infinite number of choices at our disposal are a great thing.  We now have an idea of how much we don’t know, the scope of what we may be missing.  I’d argue that with our curiosity piqued we will actually broaden our horizons.  Sure we’ll still be looking for those pundits we agree with and for the music we already know we like, but in the process we’ll more than likely discover something new that we like more than we ever expected.  What could be better than that?

My Ego Might Just ‘Splode

About seven months ago I wrote a post called "My Hometown Newspaper" that got a little attention here in Winston-Salem and in neighboring Greensboro.  The post was basically about how, because of staff blogs at the Greensboro News & Record it felt more like my "hometown paper" than the Winston-Salem Journal, despite the fact that the Journal was delivered to my house every day.

I heard from folks at both papers and a guy named Jay Rosen, an influential figure in the news business, wrote about it on his "Pressthink" blog.  The experience was more than a little surprising for me since I wrote the post in what I thought was a vacuum.  I didn’t think anyone read this blog except for me and my family, and then only after I begged them to.

Well it was an even bigger shock today when I was reading Steve Rubel’s MicroPersuasion blog and saw this paragraph on his post Listen, Learn, Lead to Succeed:

Palmer gives yet another example of two newspapers that get it. Earlier
this year, North Carolina blogger Jon Lowder made a quiet complaint
about his hometown paper, the Winston-Salem Journal, and compared it,
unfavorably, with the Greensboro News & Record – which is some 30
miles to the east. Both papers responded to Lowder’s original blog
post. In the Winston-Salem Journal’s case they also went ahead and
created an RSS feed just days after Lowder’s original post.

Gulp!

So I click through to the article he’s referencing and find myself described thusly:

What happens when smaller fries harp online? Does corporate America listen?

Most of the time, probably not, but it’s interesting to watch when a
blog post actually catches a company’s attention. That occurred earlier
this year, when a North Carolina blogger, Jon Lowder, made a quiet complaint about his hometown paper, the Winston-Salem Journal, and compared it, unfavorably, with a newspaper 30 miles to the east, the Greensboro News & Record.

Okay, so being described as a "small fry" shouldn’t boost anyone’s ego, but I’m vain enough that I’ll take whatever I can get.  After all, I’m being compared to Jeff Jarvis who is one of the biggest bloggers out there, a true "A-List" blogger, so being a small fry in his company is kind of like being the wimpiest guy at the Mr. Universe contest…right? The article goes on to say:

 

Part of the post read, "I live in Winston-Salem. I have the
Winston-Salem Journal delivered every morning. But I don’t feel like I
know anyone there… I get all the N&R blogs via RSS. I don’t get
their paper… yet. But I still feel closer to the N&R."

There are a million and one wistful comments like this on the web,
but somehow this one got traction. For one thing, it was quoted by
NYU’s Jay Rosen, the author of the PressThink blog, a widely read site.

For another, both the Winston-Salem Journal and the Greensboro News
& Record responded to Lowder’s original blog post. Indeed, the News
& Record’s top editor posted a brief reply.

More remarkable still, though, was what happened at the
Winston-Salem Journal. Not only did the paper respond to the post and
supply contact information, but it went and created an RSS feed just
days after Lowder’s original post.

Now that’s customer service.

That last part is great, because the Journal was responsive, especially a guy over there named Joe who seemed to be the driving force behind their RSS efforts. (Joe has his own personal blog at http://www.joewrite.com).  I’m thinking that Joe should get a bonus or something since he’s getting his employers some pretty positive online exposure right now.

Finally, I’m once again bowled over by the power of blogs.  Think about this: the guy who wrote the article never interviewed me. He got a substantial part of his story from something that I wrote, so he didn’t have to interview me because my thoughts were out there for the world to see.

And think about this: something written seven months ago by a guy sitting in his home office in a pair of sweats has impacted two public companies, in whatever small way, over a seven month time span.  Now multiply that by however many thousand of people who are out there writing away and you have a very interesting phenomenon. 

 

Reading List August 19, 2005

Reading List July 25, 2005

Today’s Reads: July 22, 2005

Today’s Reads: July 21, 2005

In Good Company?

I just found the Washington Post’s blog dedicated to the Supreme Court nomination and something I noticed is that they are using Typepad for their blog platform.  That’s the same platform I’m using for my blogs, which I think is a nice endorsement for a. Typepad and b. My tech choice.

I’ve been known for picking some technological lemons (i.e. every PC I purchased for about five years, bouncing from eMachines to HP), so I’m happy to see that I’m in good company…if you consider the Post good company.

Critical Thinking a Critical Skill

Anyone with kids can tell you what a challenge it is to teach your kids how to discern "truth" from "advertising."  My kids went through a phase where every product they’d seen a commercial for was the "best" or the "coolest."  It got really annoying when they would suggest a solution for a problem based on an ad that they’d seen.

"Dad, you should use Exxon for gas because it puts a tiger in your tank," my oldest said when he was about seven or eight as we hurtled down the road with fumes spewing from under my hood thanks to an oil leak.  I haven’t liked Exxon since.

The problem has moved beyond advertising since the kids started doing projects for school.  The first stop for any research is the web, and take it from me you don’t want to know what passes for historical information these days. 

As an adult whose done a fair amount of research in my day it is relatively easy for me to separate legitimate info sources from the crackpots, but to a child operating without the same points of reference the job is imminently more difficult.  I can look at a web page and within moments know that it’s a mainstream or "quality" source.  But my kids don’t know Merriam Webster from a hole in the wall so they will give "Joe’s Dictionary Blog" the same weight as the venerable Webster.

Amazingly my kids’ frame of reference has grown exponentially in a very short time.  I think my wife and I have succeeded in giving them an appropriately jaundiced view of the world (i.e. all advertisements are lies, and any product that appears on Nickelodeon the Cartoon Channel or any other kid station most likely causes cancer).

But the kids aren’t the only ones who sometimes struggle with the "truth vs. BS" question these days.  With the kudzu-like spread of information sources beyond traditional media outlets we adults are also learning that we need to re-calibrate our own BS meters.  That means we need to hone our critical thinking skills, and an article I read today called "Media/Political Bias" (Rhetorica) provides a great starting point.

I encourage you to read the whole thing, but here are some highlights:

"There is no such thing as an objective point of view.

No matter how much we may try to ignore it, human communication always takes place in a context,
through a medium, and among individuals and groups who are situated
historically, politically, economically, and socially. This state of affairs is
neither bad nor good. It simply is…

Critical questions for detecting bias

  1. What is the author’s / speaker’s socio-political position? With what
       social, political, or professional groups is the speaker identified?
  2. Does the speaker have anything to gain personally from delivering the
       message?
  3. Who is paying for the message? Where does the message appear? What is the
       bias of the medium? Who stands to gain?
  4. What sources does the speaker use, and how credible are they? Does the
       speaker cite statistics? If so, how were the data gathered, who gathered the
       data, and are the data being presented fully?
  5. How does the speaker present arguments? Is the message one-sided, or does
       it include alternative points of view? Does the speaker fairly present
       alternative arguments? Does the speaker ignore obviously conflicting
       arguments?
  6. If the message includes alternative points of view, how are those views
       characterized? Does the speaker use positive words and images to describe
       his/her point of view and negative words and images to describe other points
       of view? Does the speaker ascribe positive motivations to his/her point of
       view and negative motivations to alternative points of view?"

The author goes on to dig more specifically into the current debate on bias in the media, and makes a very strong argument for the fact that there is both liberal and conservative bias in the media (it depends on who you talk to), but that the stronger biases in media are commercial bias, temporal bias, visual bias, bad news bias, etc.

Anyway you might want to keep these questions in mind as you try to parse through the white noise that is modern info-communication and wonder whatever happened to Walter Cronkite and the certainty of "That’s the way it was…"

Re-Design Gone Bad at Greensboro News & Record

Well the Greensboro News & Record has launched the re-design of their website.  I’ve been out of town and haven’t been keeping up as much as I’d like with the Greensboro bloggers like Ed Cone, but I can’t imagine they have had nice things to say about it.

Now I know that any one person’s opinion about a design of any kind, whether it’s a website or a house, is a very subjective thing.  Some people like ranch style houses, others don’t.  But there are certain design elements that most people agree on:  with a house most people prefer that a doorway is high enough to walk through.

In the case of a website’s design you can look at several elements like color or font size and you’ll usually get some people that like it, and some that don’t.  But what most people expect from a website is a certain ease of use. They want to be able to find the information they’re looking for as quickly as possible and in this respect I think the N & R site fails.

Nr First you have the tab system on the home page, which is okay as a concept, but they have tabs in the middle and then other tabs at the top, and then other tabs on the left hand column.  What the hell is the hierarchy here? (See the picture at left; click on it for a larger version). That middle tab set goes away when you click through to articles, but since the home page is usually a site’s entryway I’d think you would want it to be a little easier to navigate.  One easy fix would be to get rid of the "Triad Marketplace" banner between the top tabs and the central tab window; that thing really screws up the eyes.

Now I have to say that I really don’t like the graphic design of the banners I’ve seen, and normally that wouldn’t bother me so much, but since they’ve decided to moonch them all together I feel like I’m looking at some kind of kindergarten collage project.  Has anyone at the N & R heard of white space?  And how about a design consistency?  There is literally no flow from one design element to the next.  Yuck.

As a testament to the design issues I offer this:  The main reason I started reading the N & R are the blogs and it took me quite a while to find them.  They are in another set of tabs (along with columnists and editorials) on the lower half of the home page, right-center.  But when I click through on editorials I can’t find any links from that page directly to the blogs.  Huh?

It looks like they aren’t done with the conversion to the new system (I’ll check their blogs for an update), but they are close enough to being done that I can tell you I don’t think they’ve done themselves any favors.  I hope whatever they gained on the back end (i.e. administrative side) was worth it.

**Update** I’ve checked the N&R blogs and it does seem to be the case that the site is pretty far from done.  Actually I don’t think any site is ever really done, so the folks at the N&R can definitely count on working on the site ad infinitum. 

On anothernot I’m kind of regretting the tone of some of my comments above, if for no other reason than the folks at N&R have taken on a monumental task and are obviously doing the best they can. The last thing they need is some snarky Monday-morning quarterbacking.

That said, I really hope they re-work their design templates so that the site is easier to read and navigate.