North Carolina’s Literary Capital

It seems that Hillsborough, NC is where the writers want to be:

At Christmastime each year, Michael Malone, a longtime TV writer, and Allan Gurganus, a bestselling novelist, put on a production of “A Christmas Carol” at an Episcopal church in Hillsborough, N.C. Mr. Gurganus plays Scrooge, and Mr. Malone plays nearly all the other characters. Jill McCorkle, another bestselling novelist, holds the record for perfect attendance.

In fact, more than two dozen of their fellow writers live in Hillsborough, population 6,087, where government meetings are held in the “town barn,” and the Wooden Nickel serves up fried green tomatoes. “Under the Tuscan Sun” author Frances Mayes lives in a 4,500-square-foot Federalist farm house here, and David Payne, author of the Southern saga “Back to Wando Passo,” lives in a renovated former clubhouse for local businessmen in the town’s historic district…

So what is it that draws writers to this small Southern town? Mr. Malone says it speaks to the nature of a writer’s work. Hillsborough allows writers to be at once isolated and close to friends and peers; while intensely focused on their next book or script, they still belong to a community that hosts barbecue festivals and a cemetery walking tour.

“Writers can get very isolated,” said Mr. Malone. “This is a real community. This is a real town, and it’s been a real town since the mid-18th century. That is the stuff of fiction.”

This tight-knit feel is attracting others to Hillsborough, said local Coldwell Banker real-estate agent Tom Sievert, driving up home prices. The median sales price in Hillsborough was $238,000 in July, up 25% from five years earlier, according to Triangle Multiple Listing Services.

“While we have this mecca for the authors, you’ll see them in front of Cup A Joe just having a cup of coffee. They’re just members of the community,” said Mr. Sievert. “I think that’s what drives people here. It’s a real friendly town.”

By the way, I highly recommend you read any of Malone’s books. They are great, entertaining reads and I particularly enjoyed Handling Sin, Time’s Witness and Uncivil Seasons.

Building Your Business One Bad Social Media Review at a Time

Tired of feeling like you’re being held hostage by Yelp and other ratings sites? You’re not alone, but do you have the guts to do what this pizza joint in California is doing?

Botto Bistro in Richmond is not very concerned about its Yelp rating. In fact, in an effort to undermine the reliability of its Yelp page, the five-year-old Italian restaurant is on a mission to be the worst-rated restaurant in the Bay Area.

To achieve this end, Botto Bistro is encouraging all of its customers to leave one-star Yelp reviews; it is even offering deals for anyone who pens a crummy review: 25% off any pizza and a chance to win a cooking class. (Hat-tip toRichmond Standard.)

Chefs and co-owners Davide Cerretini and Michele Massimo are veterans of the local dining scene, and say that their food is excellent and they run a busy restaurant. According to Cerretini, they simply grew tired of the constant advertising inquiries from Yelp and what he dubs “blackmailing” and review manipulation. (Sidenote: A judge recently ruled that Yelp has the power to manipulate reviews.)..

Cerretini says that business has increased since he began waging this campaign against Yelp, though he notes that it’s also attracted better customers who are more loyal and end up spending more. “We are getting not just customers, but new friends who they like this.”

This is pretty gutsy, but it also goes to show how important it is to build and maintain a strong relationship with your customers. Those efforts will do more to build your business than a bunch of five star ratings online ever will.

Housing First

An article in The New Yorker looks at a more effective approach to dealing with chronic homelessness:

In 2005, Utah set out to fix a problem that’s often thought of as unfixable: chronic homelessness. The state had almost two thousand chronically homeless people. Most of them had mental-health or substance-abuse issues, or both. At the time, the standard approach was to try to make homeless people “housing ready”: first, you got people into shelters or halfway houses and put them into treatment; only when they made progress could they get a chance at permanent housing. Utah, though, embraced a different strategy, called Housing First: it started by just giving the homeless homes…

…Housing First has saved the government money. Homeless people are not cheap to take care of. The cost of shelters, emergency-room visits, ambulances, police, and so on quickly piles up. Lloyd Pendleton, the director of Utah’s Homeless Task Force, told me of one individual whose care one year cost nearly a million dollars, and said that, with the traditional approach, the average chronically homeless person used to cost Salt Lake City more than twenty thousand dollars a year. Putting someone into permanent housing costs the state just eight thousand dollars, and that’s after you include the cost of the case managers who work with the formerly homeless to help them adjust. The same is true elsewhere. A Colorado study found that the average homeless person cost the state forty-three thousand dollars a year, while housing that person would cost just seventeen thousand dollars.

Here in the Triad the Greensboro-based Partners Ending Homelessness started a Housing First initiative in February, 2014:

Partners Ending Homelessness, a partner agency of United Way of Greater Greensboro, says the “Housing First” initiative it launched in February is providing access to stable housing to 28 formerly homeless households.

The initiative by the agency, a collaborative effort that includes 80 community partners, was funded in 2013 with a $1 million grant from the Phillips Foundation to address the needs of the chronically homeless.

The agency says it needs to secure roughly $2.5 million over the next four years from public and private sources to expand the program.

The effort in Greensboro is already paying dividends:

The early results reflect the experiences of the first five participants in the year before joining the program and in the six months after joining program.

In addition to paying for a consultant who has worked with other communities, the money has been used to develop an Assertive Community Treatment Team for long-term housing support and case management, the highest level of mental health service available short of hospitalization.

“Although $1 million seems like we are spending a lot of money, the statistics are showing we are saving a lot of money,” said the Rev. Mike Aiken of Greensboro Urban Ministry, one of the partners in Ending Homelessness.

“People are being housed and supported. We were absolutely sold on it.”

The number of emergency room visits also dropped, from eight to none. The cost of housing these people dropped from $30,650 in shelters to $8,927 in rent for their new homes. And the number of nights spent in jail dropped from 28 to none.

Slow Reading

The September 16, 2014 issue of the Wall Street Journal had an interesting article about the “slow reading” movement:

Slow readers list numerous benefits to a regular reading habit, saying it improves their ability to concentrate, reduces stress levels and deepens their ability to think, listen and empathize. The movement echoes a resurgence in other old-fashioned, time-consuming pursuits that offset the ever-faster pace of life, such as cooking the “slow-food” way or knitting by hand.

What’s interesting is that slow reading isn’t just about relaxing, it’s also about better comprehension and learning because it seems that our digital-intense lives are turning us into a bunch of scatterbrained wrecks.

One 2006 study of the eye movements of 232 people looking at Web pages found they read in an “F” pattern, scanning all the way across the top line of text but only halfway across the next few lines, eventually sliding their eyes down the left side of the page in a vertical movement toward the bottom.

None of this is good for our ability to comprehend deeply, scientists say. Reading text punctuated with links leads to weaker comprehension than reading plain text, several studies have shown. A 2007 study involving 100 people found that a multimedia presentation mixing words, sounds and moving pictures resulted in lower comprehension than reading plain text did.

Slow reading means a return to a continuous, linear pattern, in a quiet environment free of distractions. 

In something of a side note there was this little tidbit about folks who read fiction:

A study published last year in Science showed that reading literary fiction helps people understand others’ mental states and beliefs, a crucial skill in building relationships.

Come to think of it this helps explain some of the people I know who only read “serious” stuff like biographies of obscure roman generals or 1,200 page studies of minor Civil War skirmishes.

Walking With Purpose

I read Scott Sexton’s column about Ken Glazener with great interest because Mr. Glazener walks by my house just about every day and unfortunately I knew nothing about him other than:

  1. He walks alot
  2. He picks up a lot of trash which he totes back to his house
  3. I’m pretty sure he lives in the subdivision behind my house because when he returns from his walks he usually takes the road by our house back into the subdivision.

Other than that I knew nothing about him even though I’d seen him for years. Now I know what he’s been up to:

Most days, he walks upwards of 10 miles along Forsyth County roads with an equally scruffy dog by his side, carrying a plastic grocery bag that he fills with discarded cans and bottles…

Glazener is a retired dentist, “not rich but comfortable,” he said, while recounting one of the many times a kind stranger approached to offer a few bucks for a hot meal…

Some days he starts his walk with a plastic bag in his pocket. Others, he figures (correctly) he’ll find one that’s been tossed and he’ll use it. He recycles bottles and saves aluminum cans until he has enough – 200 or so pounds – to rate a trip to OmniSource, a scrap metal yard off U.S. 52 across town.

“I bet I get 300 cans a week,” he said. “Unfortunately most of them are beer cans. If I thought people were drinking them at home, sobering up and then leaving to throw them out on the roadside I’d be wrong. It’s scary to think about.”

The money he gets for the cans, a few hundred bucks a year, he sends to a scholarship fund he set up at the University of North Carolina School of Dentistry.

Since our house fronts one of the roads that Mr. Glazener travels I can attest to the fact that most of the bottles/cans discarded from passing cars contained an adult beverage before they were tossed. For 10 years I’ve been finding empty bottles of a certain brand of vodka and more empty PBR cans than I can even count in the ditch in front of our house. It’s disheartening to know that some of our neighbors are boozing it up behind the wheel and that they have such terrible taste.

Next time I see him I hope to thank Mr. Glazener for his service and for being smart enough to do his community service while also getting some great exercise. Let’s just say he doesn’t look close to the age, 71 years old, that’s mentioned in the article.

Be Part of the Smithsonian Crowdsource

Here’s a pretty cool volunteer opportunity with the Smithsonian:

The Smithsonian Institution has followed the crowdsourcing crowd, with the opening of an online transcription center allowing members of the public to help decipher thousands of digitized pages of Civil War diaries, botanical labels, correspondence and other documents that cannot be easily read by a computer.

Over the past year of beta testing a team of volunteers has transcribed more than 13,000 pages of documents, including personal correspondence of the so-called Monuments Men; the 1948 diary of Earl Shaffer, believed to be the first man to hike the entire Appalachian Trail; a 19th-century ballooning scrapbook; and a significant portion of the tiny labels in the National Museum of Natural History’s collection of nearly 45,000 bumblebee specimens.

Now the Smithsonian is hoping the broader public will help transcribe, among other highlighted projects, the field notebooks of the Virginia bird-watcher James W. Eike; the research notebooks of Joseph Henry, a physicist and the Smithsonian’s first secretary; and a collection of letters from American artists to be included in the coming book “The Art of Handwriting.”

Fixing Tennis?

I love tennis, both watching and playing it, which is why Scott Adams’ suggestions for fixing it in his Sports are Broken post caught my attention:

For example, when tennis was invented, serving was just a way to start the rally. One player bunted the ball into the service box and it was on.

Fast-forward to 2014.

Now the pros are 6’8″, their rackets and strings are made from exotic materials, and they are trained to serve at 140 miles per hour. As you might imagine, that creates a lot of double-faults and aces. Both are boring.

To fix tennis, eliminate the serve. That is already happening where I live. A group of folks in my town already play without the serve. Under the no-serve rules either player can start the rally and the point is live on the third hit. You play to 21, win by two, so no more funky tennis scoring with the 15-30-40 ridiculousness. This version of tennis is about twice as fun as playing serve-and-miss while wishing you were getting some exercise.

As someone who relies heavily on his serve this would not be good for me – when I’m practicing with guys at the same level as me and we play games that don’t involve serving I lose more often than I win – but I tend to agree with his assessment. I also really like the first to 21, win by two, idea. That rewards fitness due to less breaks in the action and helps reduce the likelihood of losing to someone who hits a hot streak like you see in regular seven- or ten-point tiebreakers.

On another note, even if we keep the serve I think the “let” call should be eliminated as John McEnroe has suggested in the past. That will speed up play and add an element of adventure to points just as regular net cord shots do.

Even if the pros don’t do it I think amateur play would be greatly enhanced by these kinds of changes.