My cousin Jeff plays a real bass guitar in a real band, so the video below from South Park would probably qualify as his ultimate nightmare. If you don’t feel like watching it let me give you a synopsis: kids watch each other play Guitar Hero; dad shows them that he can play real guitar; kids say it’s ‘gay’; dad is mystified; later that night dad sneaks downstairs in his tighty-whitey’s to try Guitar Hero; dad sucks at it and slinks off to bed. It used to be that being able to play a guitar got you the girls, now it gets you humiliation in your underwear. Times are a-changin’.
Category Archives: Web/Tech
Good Use of the Internet Tubes
Lex points to a video featuring teenagers poking holes in the Army Corps of Engineers’ Katrina-levy investigation (video is posted below). I can definitely see my kids getting in on a project like this. They don’t suffer fools gladly.
Testing Tumblr
I’ve been reading about a web service called Tumblr. Lots of the online writers (okay, bloggers) I follow have started using the service and I decided to give it a test drive myself. You can check out my Tumblr page at www.jonlowder.info.
From the best I can tell Tumblr is a free and easy way to pull all of your online interests together in one place. For instance I’ve set up the site to grab all of the information that I tag on del.icio.us, photos I upload to Flickr and posts I make to this blog. So all of that stuff automatically gets pulled into one place and can be viewed by me or anyone who’s interested. I can also post original entries there with great ease so I might be adding original content that won’t appear here or anywhere else. We’ll see.
I’ve only scratched the surface of this thing but I’m willing to give it a go because the people that I use as canaries in the online gold mine (Fred Wilson, Steve Rubel, etc.) have been using it and sing its raves. I’m pretty sure that as I use it I’ll discover dozens of ways it can be used as a tool that I never would have dreamed of on my own. Stay tuned.
Coupons
One of my more often told stories is of my first grocery shopping experience as a married man. Celeste is a lifelong coupon clipper and I’m not so our first Sundays together I spent reading the Washington Post while she shredded what in our household has come to be known as "her section" of the paper. After much snipping and planning she announced that we were off to Safeway to shop for our first round of groceries together.
When we arrived at the store I was mortified to see that she had a whole box full of coupons and a calculator that she stowed in the part of the cart that would later be occupied by one of our rugrats and I just knew that my Sunday afternoon of football watching was dead before arrival. I groused as we methodically went up and down each aisle and Celeste would look at all fifteen varieties of every item, pull out her coupons for said item and then determine which was the best deal. I kept saying over and over that the savings couldn’t possibly be worth all the time she, and now I, had invested in this venture. I was a firm believer that time was more valuable than money, but that’s because I’m inherently lazy so anything that requires lots of the former to save or make the latter just isn’t high on my priority list.
Long story short we get to the checkout line and our food total comes to something like $130 and then Celeste hands her coupons over and I watched the total plummet to $89. Saving 31% is big time no matter what kind of income you have, but when you’re 25 years old and broke that’s a lot of tacos. Believe me when I say I also started to get excited when grocery stores would announce double coupon days.
All of which leads me to an interesting item I read on The Post Money Value blog. The blog is written by venture capitalist Rick Segal and you know he’s from the tech-geek pool when you read this:
Back when I could code without creating a hard drive failure (about
the time electricity was invented), I coded up a Coupon Management
System for my own use and, eventually, shareware. Long long time ago.
You entered in all your coupons and then could enter a grocery list
which got matched to the coupons. I managed to link all of this to the
local Stop & Shop where we lived at the time and could line the
shopping list up so it matched the flow of the store. I added other
store layouts and soon was inputting specials from the newspaper to
match coupons. Yeah, as I said, hard core coupon person.I
suffered from the occasional "Daddy, are we having chicken pot pies
again?" but we saved tons of money. I knew this was a big deal for
families with small incomes. My software was designed to save you money
and manage your shopping list. (Geek alert: Paradox, thanks for asking).
That’s some serious geekery, but I can promise you that when Celeste reads this she’ll wonder how she managed to marry me (king of all worthless knowledge) and not the guy who shares her love of coupons and is smart enough that he wrote a piece of software that could have made her life so much easier. But I digress.
Mr. Segal also points out that coupons have a historically low redemption rate and rightly points out that the main problem is the time you have to spend clipping and organizing them. As a web guru he thinks the time might have come and his following observations are food for thought:
1. Value for effort. Not enough people will dance
for a $2 savings on a $40 grocery bill. 5% just isn’t cutting it. 50%?
75%? Different story. For those kinds of savings you get the kids to
input all the stuff and make it a kids game.2. Big Revenue Stream.
I believe that if you like Pepsi, you will grab the coupon for 50 cents
off. But I super, really, totally believe, Coke will pay good/serious
money to target that Pepsi drinker with a super larger coupon to try
to convert that customer over to Coke. So far, nobody has broken the
code on how to get this done in such a way that protects privacy and
generates big big results.Enter Facebook. Will coupon
clippers migrate/be on Facebook? I don’t know. Could a Facebook
coupon app, coupon community, etc work? I don’t know.The larger point of this blog post is this:
Before
the Internet and lots of always on/always connected people, Ebay was
impossible. No chance of mass adoption trying to do Ebay on
Compuserve. So, with the Internet and "web 2.0" and "Social media" and
all the rest of the buzz words; What’s possible? What can you do now
that we couldn’t do before. Walk around and ‘re-think’ it all. All
those ahead of their time projects may have found the right time.
I think there’s huge opportunity here as well. Some stores are already experimenting with coupons that show up on peoples’ cell phones so that the customer merely has to show the screen to the clerk and the savings are recorded. Obviously you can’t do this with dozens of grocery items, but what if you had a way to have your coupons fed to you online, already organized so that they could be printed off with bar codes intact and in the order that you want them? Much like I set up my Netvibes account so that all my information is automatically fed into various "pages" I could just add a coupon feeder and tell it what kind of items I want coupons for. Literally I would set it up so that I get jelly coupons in one batch, canned vegetables in another, frozen treats in another, and so on. I could print out those that I find interesting and head off to the store and safe lots of time in the process. I think it would work.
The key here is simplicity and speed. I think the average consumer is like me: I still let Celeste do all the clipping because I don’t enjoy it (she really does) and I view it as a time suck. Maybe if Celeste didn’t do it I would, but I doubt it. On the other hand if I had a service that automatically pulled it all together for me I’d do it in a heartbeat and I think many others would too.
History of Religion
I came across this very cool site called Maps of War (via Boing Boing) and found the map you see below. It depicts the spread of various religions throughout recorded history. This is a fantastic tool to grasp both the historical relevance of religions and their scope. You’ll notice that in the grand scheme of things Christianity and Islam are "johnny come lately" and their spread has largely occurred in the recent past.
RottenNeighbors
Yesterday I wrote about winston-salem-crime.com, a free web service that "mashes up" Google Maps with crime data from the Winston-Salem police. Today I found this handy little service called RottenNeighbor.com. It’s not really a "mash up" since they simply want people like you and me to add rotten neighbors to their own Google Map database.
I put in my zip code and the closest neighbor was one town over in Clemmons, NC. Here’s what someone wrote about their neighbor:
Mr. — (name redacted) gets stoned and rides his ATV through other peoples property
spinning donuts and tearing things up at 2 a.m. What a loser.
This leaves me wondering what recourse someone might have against a person posting such information about them on a website. While I can’t imagine anyone using his own name when posting a comment I do wonder if it would be possible to get the IP address of the poster if someone were to sue the site’s owner to get it. Oh, wait…I just found one where a girl signed her own name. Sheesh.
The site does have the usual disclaimer page, but that basically indemnifies them and not the user. I’m thinking you’re taking a pretty big risk if you post something nasty, whether or not it’s true. However, it does make interesting reading. Check out this one from someone in another part of North Carolina:
This man has 2 children( his own) and 2 step children. I had to go
through the courts to get him to pay his Child support as agreed. He
pays 350.00 a month for one child, one is grown. He pays the 350.00 and
that’s it. He doesn’t want nor does he feel the need to give anything
over that 350.00. Even when his child goes to him and begs him to help
him out with school activities that require alot of money. When he
found out how much he was suppose to pay each month he told me and his
son he’d quit his job before he’d pay me that. What does that say about
the love and concern he has for his own flesh and blood. He is a piss
poor excuse for a dad. He doesn’t spend quality time with his son and
now he’s almost grown. It’s too late now the damage has been done and
he reaps what he has sown. His son has a job now and doesn’t want to
have much of anything to do with his dad. I wonder why.
And then there’s this beauty, which I found when I put in our old zip code in Northern Virginia:
I GET BEATEN BY MY WIFE HARSHLY. SHE ONCE THREW ME DOWN THE STEPS AND I
LANDED ON THE PITBULL WHICH CAUSED HIM TO BITE THE BACK OF MY THIGH AND
I COULDNT EXPLAIN THE LIMP TO MY CO-WORKERS DUE TO EMBARRASSMENT, I
COULD SIT AT MY OFFICE. HELP!!!!
Crime Maps
Last Friday evening I received an email from Nathaniel Eliason of Hypothesis, a Winston-Salem-based web design firm, and in it he pointed me to winston-salem-crime.com which is a crime map that his firm designed for residents of Winston-Salem. He must have also emailed Esbee because she posted it as well, and to be honest I guarantee you they got a lot more traffic from her than they will from me. By coincidence I stumbled across a Oakland crime map callled Oakland Crimespotting developed by Stamen Design.
It’s interesting to see two firms using their expertise to provide a public service and at the same time show off their capabilities, and I do think this is a public service because it’s far easier to understand the crime data when you can see it presented graphically on a map. Not sure why the city doesn’t offer this service themselves, but since they aren’t I’m glad someone’s doing it.
One More Sign of My Generation Gappage
Rex Hammock loves Google Earth. In his post about how cool the newest version of what he calls the "Best Program Ever" he writes this:
Not quite so significant, but really cool, the new version has a hidden feature, not publicized by Google: An F16 flight simulator, as described by a student in South Africa.
It was discovered by someone who — and hats off to you people who do
such things — held down the keys, Ctrl+Alt+A (or, if you’re running OS
X it’s Command+Option+A). I’m sure, if you’ve grown up playing
videogames or coding software, or whatever, you may think to click
Ctrl+Alt+A when you’re trying out software, but I’m always impressed
when I hear about the games developers play and the users who ask
themselves, “I wonder what will happen if I do this…?”
I think anyone who has a kid that plays video games has experienced a similar phenomenon. On the rare occassion that I sit in with my kids to play X-Box they’ll invariably point their avatar towards some inanimate object, say a big rock, then press the A, B and Z buttons simultaneously which causes their avatar to do a flip while busting a massive fart that causes the rock to melt and reveal a hidden passage. I ask them how they figured this out and they always say something like, "Well there’s no other way off this level so I figured there must be some way to get to the other level. On my other game, ButtBlaster 5.0, if you hit A, B and Z you get a nuclear fart that kills the Super High Priest of Poop and those same guys made this game so I figured I could try the same thing on the rock." This is said in about two nano-seconds as they can’t afford to be distracted from their conquest by actually engaging in thoughtful conversation (I’m convinced that commas aren’t used in communication by anyone under the age of 25) and after my brain has caught up with what they’ve said I decide that:
- My kids are destined to be much more successful than me.
- I need to leave the room immediately, grab a beer and do what any self-respecting American male over the age of 40 would do: watch football on that totally retro TV.
Cool Way to Manage Information
Yesterday I wrote on my business blog about searchCrystal
and noted that I liked the graphical display of its search results.
Today I stumbled upon a couple of sites that deal with visual
information management. First I came across VisualComplexity.com which is best explained by this description from the site’s "About" page:
VisualComplexity.com intends to be a unified resource
space for anyone interested in the visualization of complex networks.
The project’s main goal is to leverage a critical understanding of
different visualization methods, across a series of disciplines, as
diverse as Biology, Social Networks or the World Wide Web. I truly hope
this space can inspire, motivate and enlighten any person doing
research on this field.
From the VisualComplexity site I found TheBrain.com.
These guys have visual content management products, one for individuals
and the other for enterprises. They describe their products this way:
TheBrain Technologies is the leading provider of visual content
management solutions. The company was founded in 1996 and has been
delivering award-winning information management solutions for over a
decade. By connecting people, processes, and information, TheBrain’s
products provide unparalleled context for smarter information discovery
and more informed decision-making.
TheBrain technology can be utilized on corporate intranets, desktops, and the Internet. Some
applications include: customer care, project management, dynamic mind mapping, IT management and helpdesks,
impact assessment, competitive intelligence, marketing and sales support, and personal information management.
TheBrain has two primary products: PersonalBrain for
individual users and BrainEKP, an enterprise knowledge platform for group collaboration.
I’ve always struggled with content management. In the physical
world I’m a "pile don’t file" kind of guy because when I file it I
forget about it. (A happy compromise for me is binders; active
projects are organized in binders that I keep on my desk and then I
shelve the binders once the project is complete). I’m constantly
hunting for files online because my folder systems tend to get too
complex and so I forget if I saved a file under "Taxes" or
"Accounting." These products offer hope for folks like me.
It’s the Shipping and Handling Stupid
Seth Godin has a post on his blog about shipping and handling. He points to an item on Amazon.com that costs $2.25 but has an S&H charge of $8.57 and then explains why this is a bad idea for the merchant (it kills repeat business). Seth is right of course, but the reason I’m posting about it is that by sheer coincidence I received an email from Amazon yesterday with this subject line: "We Pay YOU for Overnight Shipping on Shoes & Handbags". Here’s a pic of the email:
As Seth points out in his post it’s been common practice in the direct mail industry to split out shipping and handling charges as a way to allow buyers to compare the base cost of an item with the cost of the same item in a bricks and mortar store. When you think about it, however, it’s really irrelevant because what the consumer cares about is what they’re paying total. If you add shipping and handling and the item costs more online or from a catalog than in a store then the consumer is likely to go to the store. An online or catalog merchant would probably be better served promoting the convenience of buying from them versus dealing with a store (no parking, standing in line or surly clerks!).
What caught my attention about this email is that it says they are going to give me $5 on top of free shipping. They didn’t say they were giving me a $5 discount on any item (i.e. a coupon) but they said my shipping would be negative $5. I don’t recall ever getting a similar pitch and it’s an interesting way to take a negative (S&H) and turning it into a positive.
I could be wrong but my take has been that online merchants are using insanely low prices on items so that the items do better on product search comparisons and then make up the difference in shipping. This has led to the increasingly common practice of applying S&H charges that are multiples higher than the actual price of the product, and as Seth points out that practice is likely to kill customer retention because it just feels slimy. That’s why I’m assuming that Amazon.com’s marketing team was influenced by that trend and decided to use it to their advantage.
On a completely unrelated tangent I want to know what part of my customer profile at Amazon.com would prompt them to send me a marketing message related to shoes and handbags? It’s kind of disturbing.