Working out of a home office has some definite upsides and downsides. The upsides include not having to shave every day and working in sweats. The largest downside is being your own tech support. Take this morning (please)…I get up to my office and find that I cannot get to my email or get my browser to "find" the web. Strangely my VOIP (Vonage) phone works and I can access my client’s VPN (virtual private network). To rectify my situation I resort to all my old tricks:
- Re-boot the computer. No joy.
- Unplug the modem/router for a couple of minutes. No joy.
- Unplug the modem/router and the Vonage converter for a couple of minutes. No joy.
- Re-boot and unplug everything for a couple of minutes. No joy.
- Start cursing. No joy, but some relief.
I run down to Celeste’s office to see if she can connect. No problemo for her, so that means that the problem’s with my PC. Using her computer I Google my issue and get some tips involving manually resetting DNS’s, pinging and other nefarious and hideously technical actions. I continue cursing.
Upon returning to my office I decide to plug the cable from my router directly into my computer, thus bypassing Vonage. Voila I’m online. Still haven’t totally resolved the issue, but hopefully I’m getting close.