I logged into Netflix today and this is the message I found at the top of our personal home page:
Our Shipping Centers Are Mailing DVDs
Delayed DVD Shipments Are Being Sent Today (Friday)
We’re
happy to report that all of our shipping centers are resuming normal
operations (after 3 days of issues). If you should have been shipped a
disc Tuesday, Wednesday or Thursday, it will ship today (Friday).We
apologize for any inconvenience this has caused. To all of you whose
shipments have been delayed, we’ll be automatically applying a 15%
credit to your next billing statement. Or, if you are new to Netflix
and your first shipments have been delayed, we recognize that this is
not a good way to begin your Netflix membership and we’ll automatically
extend your free trial by a week.Again, we apologize for the delay and thank you for your understanding.
The Netflix Team
Netflix had some well publicized issues with their distribution system this week, but since we haven’t had a chance to watch any DVDs since our vacation it didn’t really affect us. Still, I like how they handled this.
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