- Jeff Jarvis vs. Dell: Blogger’s Complaint Becomes Viral Nightmare (Mediapost via Micro Persuasion) – More about Jarvis’s continuing customer service saga with Dell.
- Google’s Choice (Moore’s Lore) – What Google should do with their new, not-ill-gotten gains.
- On an Honor Roll (Rolling Stone via Patrick Eakes) – An interview with one of my favorite musicians, Dave Grohl, who was a drummer for Nirvana and is the frontman for Foo Fighters.
- Mapping Out a Website for a Small Retail Store (WSJ Startup Journal) – The owner of a small gaming store outlines the process he went through in setting up his website. Very useful info.
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